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Effective Date: 29 August 2026
King Link Shop (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website, online shop, or contact us through our website.
By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Create an account or place an order
- Request product information or a quotation
- Contact us through our website, email, phone, or contact forms
- Subscribe to our communications
- Make a purchase or payment
- Request delivery or other services
The information we may collect can include:
- Full name
- Company name, where applicable
- Email address
- Telephone/mobile number
- Billing and delivery address
- Order details
- Payment-related information
- Information you provide when communicating with us
We only collect information that is reasonably necessary for providing our products and services.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited
- Date and time of your visit
- Website usage and interaction information
We may use this information to improve website performance, maintain security, and improve our products and services.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and website functionality.
Cookies may help us:
- Remember your preferences
- Maintain shopping cart or session information
- Understand website traffic and usage
- Improve website functionality
- Provide a better customer experience
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. How We Use Your Information
We may use the information we collect to:
- Process and fulfil orders
- Provide product information and quotations
- Process payments
- Arrange delivery of products
- Respond to enquiries and customer-service requests
- Communicate with you regarding your orders
- Improve our website, products, and services
- Prevent fraud, misuse, and unauthorized activity
- Maintain business and accounting records
- Comply with applicable laws and regulations
- Send marketing or promotional communications where permitted by law
5. Sharing of Personal Information
We do not sell or rent your personal information to third parties for their own marketing purposes.
We may share necessary information with trusted service providers who assist us in operating our business, including:
- Payment service providers
- Delivery and logistics providers
- Website hosting and technical service providers
- IT and security service providers
- Accounting or professional service providers
We may also disclose personal information where required by applicable law, regulation, legal process, court order, or governmental authority, or where necessary to protect our legal rights, customers, or business.
6. Payment Information
Payments made through our website may be processed through third-party payment providers.
Where third-party payment services are used, payment information may be processed directly by the relevant payment provider in accordance with its own privacy policy and security procedures.
7. Products and Product Information 7. Protection of Personal Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
8. Third-Party Websites
Our website may contain links to third-party websites, services, marketplaces, payment providers, or other external websites.
King Link Shop does not control the privacy practices or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to:
- Provide our products and services
- Complete transactions and maintain business records
- Resolve disputes and customer-service matters
- Meet accounting, legal, tax, regulatory, or other applicable obligations
When personal information is no longer required, we may securely delete or anonymize it where appropriate.
10. Your Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities where applicable
- Opt out of marketing communications
To exercise any applicable rights, please contact us through the contact details provided on our website.
11. Children’s Privacy
Our website and online services are not intended to knowingly collect personal information from children under the age of 18.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
King Link Shop may update or modify this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.
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KING LINK ELECTRICALS provides reliable power solutions across the UAE, specializing in Switchgear, BMS, UPS, Solar Systems, and EV Chargers.
Monday – Sunday: 9:00 – 20:00
Saturday: 11:00 – 15:00
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©️ 2026 King Link Electrical Trading LLC