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Last Updated: 29 August 2026
These Terms and Conditions (“Terms”) govern your use of the King Link Shop website, online store, and services (“Site”). By accessing, browsing, or using our Site, you agree to be bound by these Terms.
King Link Shop reserves the right to update or modify these Terms from time to time. Any changes will become effective when the revised Terms are published on the Site. We recommend reviewing these Terms before using the Site or placing an order.
Additional terms may apply to specific products, services, promotions, offers, or features available through the Site. Where additional terms apply, they will form part of these Terms.
You should also review our Privacy Policy before using the Site, as it explains how we collect and use personal information.
1. Use of the Site
When using the Site or our services, you agree to comply with these Terms and all applicable laws and regulations.
You agree not to:
- Use the Site for any unlawful or unauthorized purpose.
- Attempt to gain unauthorized access to the Site or its systems.
- Use automated tools, scripts, bots, or web crawlers to access or collect information from the Site without authorization.
- Interfere with or disrupt the Site, servers, or networks.
- Copy, reproduce, republish, sell, resell, or commercially exploit Site content without written permission.
- Use false information, impersonate another person or entity, or misrepresent your relationship with King Link Shop.
- Upload or transmit malicious software or harmful content.
- Attempt to interfere with another customer’s use of the Site.
- You are responsible for maintaining the confidentiality of your account information and password and for all activities conducted through your account.
King Link Shop reserves the right to refuse service, restrict access, suspend accounts, or discontinue any part of the Site where permitted by applicable law.
2. Account Registration
Where account registration is available, customers may be required to provide accurate and complete information, including their name, email address, telephone number, and password.
You are responsible for:
- Providing accurate and up-to-date information.
- Maintaining the confidentiality of your login credentials.
- Restricting access to your account and devices.
- Not sharing your password with others.
- Immediately notifying King Link Shop if you believe your account has been compromised.
King Link Shop may suspend or terminate an account where there is suspected misuse, fraudulent activity, violation of these Terms, or other lawful reasons.
3. Placing an Order
When you place an order through the Site, you are submitting a request to purchase the selected product(s).
After receiving your order, we may send an order confirmation by email. An order confirmation confirms that we have received your order and does not necessarily mean that the order has been accepted.
An order will be considered accepted when King Link Shop confirms the order and, where applicable, receives the required payment.
We reserve the right to:
- Accept or decline an order.
- Cancel an order where necessary.
- Limit quantities of products available for purchase.
- Cancel orders resulting from pricing, stock, technical, or other errors.
If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund policy.
4. Payment
Customers must provide valid and accurate payment information when placing an order.
Available payment methods will be displayed on the Site or at checkout.
All prices are displayed in UAE Dirhams (AED) unless otherwise stated.
Payment must be successfully completed before an order is processed or shipped, unless King Link Shop has agreed to alternative payment terms in writing.
Customers are responsible for ensuring that the payment method used belongs to them or that they are authorized to use it.
5. Delivery Policy
King Link Shop delivers products within the United Arab Emirates, unless otherwise stated for a particular product.
Orders may be delivered through third-party courier or logistics providers.
Estimated delivery times may vary depending on:
- Product availability
- Delivery location
- Courier service
- Public holidays
- Weather or other circumstances beyond our reasonable control
Customers are responsible for providing a complete and accurate delivery address and contact information.
Additional delivery charges, where applicable, will be displayed during checkout or communicated before order confirmation.
Delivery delays caused by incorrect customer information, inaccessible locations, courier issues, or circumstances outside our reasonable control may occur.
6. Order Processing
Orders will normally be processed within the timeframe displayed on the Site or communicated to the customer.
Processing times may vary depending on product availability and payment verification.
Orders may not be processed on public holidays or during periods of exceptional demand.
King Link Shop does not guarantee same-day processing or delivery unless specifically stated for a particular product or service.
7. Products and Product Information
King Link Shop makes reasonable efforts to ensure that product descriptions, specifications, photographs, prices, and availability displayed on the Site are accurate.
However, product images may vary slightly from the actual product due to photography, lighting, screen settings, packaging changes, or manufacturer updates.
Manufacturers may change product specifications, packaging, or other product information without prior notice.
Customers should review the product description, specifications, instructions, warnings, and other information provided with the product before use.
8. Product Availability
Product availability is subject to change without notice.
If a product becomes unavailable after an order has been placed, King Link Shop may contact the customer regarding available alternatives or cancel the affected order.
Where payment has already been received for a cancelled item, an eligible refund will be processed in accordance with our refund policy.
9. Pricing
All prices displayed on the Site are subject to change without notice.
King Link Shop reserves the right to correct pricing errors, typographical errors, technical errors, or other inaccuracies.
If an incorrect price is displayed, we may contact the customer before processing the order to confirm whether the customer wishes to proceed at the correct price.
If the customer does not wish to proceed, the order may be cancelled and any eligible payment refunded.
10. Intellectual Property
All content on the Site, including but not limited to:
- Logos
- Brand names
- Text
- Product descriptions
- Graphics
- Photographs
- Videos
- Website design
- Software
- Icons
- Digital materials
is owned by or licensed to King Link Shop or the relevant rights holder and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit Site content without prior written permission from the relevant rights holder.
Third-party trademarks and brand names remain the property of their respective owners.
11. Customer Reviews and User Content
Where the Site allows customers to submit reviews, comments, photographs, or other content, customers must ensure that such content is lawful, accurate, and does not infringe the rights of others.
King Link Shop may remove content that is unlawful, misleading, offensive, fraudulent, defamatory, or otherwise inappropriate.
Customers remain responsible for the content they submit.
12. Third-Party Websites and Services
The Site may contain links to third-party websites, payment providers, courier services, manufacturers, marketplaces, or other external services.
King Link Shop does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
Use of third-party services may be subject to their own terms and policies.
13. Limitation of Liability
To the maximum extent permitted by applicable law, King Link Shop will not be responsible for losses or damages resulting from:
- Temporary website interruptions
- Technical failures beyond our reasonable control
- Delays caused by third-party service providers
- Incorrect information supplied by customers
- Events outside our reasonable control
Nothing in these Terms is intended to exclude or limit any liability or customer rights that cannot legally be excluded or limited under applicable law.
14. Force Majeure
King Link Shop will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, technical failures, or other unforeseen events.
15. Children
Users under the age of 18 should not create an account or place orders through the Site without the involvement and supervision of a parent or legal guardian.
By placing an order, the customer confirms that they are legally permitted to make the purchase or are doing so with the involvement of an authorized parent or guardian.
16. Governing Law
These Terms and any purchase, dispute, or claim arising from or relating to the Site shall be governed by and construed in accordance with the applicable laws of the United Arab Emirates.
Any dispute shall be subject to the jurisdiction of the competent courts of the United Arab Emirates, subject to applicable law.
17. Changes to These Terms
King Link Shop may update or modify these Terms from time to time.
Changes will become effective when the updated Terms are published on the Site.
Customers are encouraged to review the Terms periodically.
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KING LINK ELECTRICALS provides reliable power solutions across the UAE, specializing in Switchgear, BMS, UPS, Solar Systems, and EV Chargers.
Monday – Sunday: 9:00 – 20:00
Saturday: 11:00 – 15:00
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